Privacy Policy

Introduction

Investatech Inc. ("we", "our" or "us") operates the website investatech.com and sells products including RCIC App and Examstead. This Privacy Policy explains how we handle information when you visit investatech.com or contact us, and the payment information we handle as the seller of our products. Each product has its own privacy notice for the information you give that product: the RCIC App Privacy Policy (rcicapp.ca/privacy) and the Examstead privacy notice (examstead.ca/privacy).

Information We Collect

Information You Provide

When you fill out our contact form, request a demo, or sign up for our services, we may collect:

• Name
• Email address
• Phone number
• Company or organization name
• Any other information you choose to provide in your message

Information Collected Automatically

When you visit our website, we may automatically collect certain information including your IP address, browser type, operating system, referring URLs, and pages visited. We use Google Analytics and Google reCAPTCHA to help us understand how our website is used and to protect against spam.

Payments

When you pay for one of our products, Stripe processes the card payment. Stripe collects your card details directly; we do not receive or store your full card number. We receive the information needed to record and support the payment, which can include your name, email address and billing address, the brand and last four digits of your card, and the transaction details. We use this information to complete and record the payment, send receipts, process refunds, meet our tax and accounting obligations and prevent fraud.

Product information and your choices

We use information collected through a product for that product's purposes, as its privacy notice describes. We do not combine information from one product with information from another to market to you without your consent. Creating an account, making a purchase or registering for a free resource does not subscribe you to marketing. Messages about your purchase, subscription or account, such as receipts, access notices and payment reminders, are sent separately from any marketing you choose to receive. You can withdraw an optional consent at any time, and doing so does not affect your purchase or account.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Send you information about our products and services you have requested
• Improve our website and services
• Protect against spam and abuse
• Comply with legal obligations

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who help us operate our website and conduct our business (for example, our payment processor Stripe, email delivery services and analytics providers), subject to confidentiality agreements.

Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

For specifics on how we encrypt tenant and client data, our access controls, retention windows, and the gaps we're transparent about, see our Data Security page.

Cookies

Our website may use cookies and similar technologies to enhance your experience, analyze usage patterns, and deliver relevant content. You can control cookie settings through your browser preferences.

Your Rights

You can ask to access or correct your personal information, and you can ask us to delete it. We will delete it unless we are required or permitted by law to keep it, for example to meet tax, accounting or other legal obligations, to resolve a dispute or to prevent fraud. If we keep some of it, we will tell you what we are keeping and why. To make a request, please contact us at info@investatech.com.

You can also withdraw your consent to optional uses of your information. If you are not satisfied with our response, you can contact the Office of the Privacy Commissioner of Canada or, if you live in Quebec, the Commission d'accès à l'information du Québec.

Privacy Officer

Our Privacy Officer oversees our compliance with this Privacy Policy and applicable privacy law. You can reach the Privacy Officer at:

Privacy Officer, Investatech Inc.
100 Richmond St W, Suite 308, Toronto, Ontario M5H 3K6, Canada
Email: info@investatech.com
Telephone: +1 416-901-9115

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Investatech Inc.
100 Richmond St W, Suite 308, Toronto ON M5H 3K6
info@investatech.com
416-901-9115